At Thefareed.co, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Who We Are

Our website address is:
https://thefareed.co

Thefareed.co provides IT services and WordPress solutions to clients. This policy explains how we handle your personal information during your interactions with our website and services.

2. Information We Collect

We collect different types of information in the following ways:

  • Personal Identification Information: When you visit our website, fill out a contact form, or use our services, we may collect personal details such as your name, email address, phone number, and business details.
  • Non-Personal Identification Information: We may also collect non-personal information such as IP address, browser type, operating system, referring URLs, and interaction data through analytics tools like Google Analytics.
  • Cookies: As detailed below, we use cookies to enhance your experience on our website.

3. Comments and User Interactions

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here.

After approval of your comment, your profile picture may be publicly visible in the context of your comment.

4. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to download and extract location data from these images.

5. Cookies

We use cookies to improve the user experience. Here is how cookies are used on our site:

  • Comment-Related Cookies: If you leave a comment, we may save your name, email address, and website in cookies for convenience, so you don’t have to re-enter them for subsequent comments. These cookies last for one year.
  • Login Cookies: When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Session Cookies: Upon logging in, several cookies will be set to save your login information and display preferences. These cookies last for up to two days.
  • Screen Options Cookies: These cookies are used to remember your display preferences and last for one year.
  • Post Edit Cookies: If you edit or publish an article, a cookie will be saved in your browser indicating the post ID of the article you edited. It expires after 1 day.

You can manage or disable cookies through your browser settings, but this may impact your experience on our site.

6. Embedded Content from Other Websites

Articles on our site may include embedded content, such as videos, images, and articles from other websites. Embedded content behaves the same way as if you visited the other website. These external websites may collect data about you, use cookies, or employ additional tracking mechanisms. We recommend reviewing the privacy policies of these external sites.

7. How We Use Your Data

We use your personal data for several purposes:

  • To provide and improve our IT and WordPress services.
  • To respond to your inquiries or support requests.
  • To send transactional emails related to your services or account.
  • To enhance the user experience on our website through analytics and cookies.
  • To protect against fraud, spam, or abuse.

8. How We Share Your Data

We will never sell your personal data to third parties. However, we may share your data with the following parties:

  • Service Providers: We may share your data with trusted third-party vendors who assist with our business operations, such as hosting providers, email services, or analytics tools.
  • Legal Requirements: We may share your information to comply with legal obligations or in response to lawful requests by public authorities, including national security or law enforcement agencies.
  • Password Reset: If you request a password reset, your IP address will be included in the reset email for security purposes.

9. Data Retention

We retain your data for as long as it is necessary for the purposes outlined in this privacy policy. Specific retention periods include:

  • Comments and Metadata: Comments and their metadata are retained indefinitely to automatically recognize and approve follow-up comments.
  • User Data: For registered users, personal information provided in the user profile is retained as long as you remain a registered user. You can access, update, or delete your personal information at any time through your profile settings.

10. Your Data Rights

As a user, you have the following rights regarding your personal data:

  • Access to Personal Data: You can request an exported file of the personal data we hold about you.
  • Correction or Deletion: You can request that we correct or delete any personal data we hold about you.
  • Data Portability: You may request to receive your personal data in a commonly used, machine-readable format.
  • Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

These rights do not apply to data we are required to retain for legal, administrative, or security purposes.

11. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service (e.g., Akismet). This service may process your comment data, including the IP address and email address, for spam detection purposes.

12. Data Security

We take reasonable steps to protect your personal information through physical, administrative, and technical safeguards. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we will post a notice on our website. The date of the most recent update will be reflected at the bottom of this policy.

14. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
Email: support@thefareed.co
Phone: [Your Contact Number]
Address: [Your Company Address]

Last updated: November 2024